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State Farm® Insurance Agent

Michelle Gates

2021 Park Avenue West
Suite 100
Ontario, OH 44906

Near intersection of Lexington Springmill and Park Avenue West. Stop by for a free bag of cookies!

Would you like to create a personalized quote?

Would you like to create a personalized quote?

Office Info

Office Hours

9am - 5pm
9am - 4pm
After Hours by Appointment
Call or text us 24 hours a day!

Contact me to schedule a virtual meeting


2021 Park Avenue West
Suite 100
Ontario, OH 44906



Summer is upon us. We are here to help protect your motorcycle, boat, RV, ATV, and all those vehicles you use for summertime travel fun! 🚤

Thank you for stopping by, and we are so excited to welcome you to Michelle Gates State Farm!

I am proud to be a State Farm Insurance agent since 2000; and my team of compassionate, licensed insurance professionals brings over 55 years of experience to help you get the right insurance coverage for your needs and help you manage the risks of everyday life, recover from the unexpected, and realize your dreams.

While attending Ontario Local Schools, I met my husband State Farm agent Brian Gates, and we have two married sons and are absolutely thrilled to be Grandparents! We are privileged to work together every day and often joke we give new meaning to 24/7. As a graduate of The Ohio State University and having a background in education, I have a passion for serving people and helping others and served in the 179th Ohio Air National Guard. I have also continued my insurance education earning my ChFC from The American College.

Call, text, meet with us virtually, or stop by the office and we will help you understand your choices for Auto Insurance, Home Insurance, Renters Insurance, Condo Insurance, Life Insurance, Business and Commercial Insurance, Farm Ranch Insurance, Health Insurance, and State Farm Financial Services Products. As a business owner, we cover all types of businesses – give us a call to learn how we may be of assistance to you.

We would love to help make sure you have the right coverage and protection. Stop by and see us and enjoy a bag of our freshly baked chocolate chip cookies while we chat.

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health

Other Products

Banking, Mutual Funds, Annuities

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The Michelle Gates State Farm office mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.

Stop by and get acquainted with our welcoming team of compassionate, licensed insurance professionals bringing over 55 years of delivering exceptional service to our valued State Farm policyholders.

Deb Carpenter State Farm Agent Team Member

Deb Carpenter

Office Manager

Deb has worked for the Michelle Gates State Farm office since February 2001. She says the favorite part of her job is being able to work with people. Deb has been married to her husband for almost 35 years and has a son. Her favorite holidays are both Christmas and Thanksgiving because of the time she gets to spend with her family. For fun she enjoys trips to the lake and spending time with family and friends.

Pam Radebaugh State Farm Agent Team Member

Pam Radebaugh

Personal Account Representative

Pam has worked for the Michelle Gates State Farm office since April 2004. Pam says the favorite part of her job is meeting new people and developing friendships. She enjoys listening to classic rock and top 40 music. Pam’s favorite holiday is Labor Day because it kicks off the fall season. She loves to cheer on her favorite Ohio football teams and visiting casinos. Her mom and brother are both very special people in her life!

William Henderson State Farm Agent Team Member

William Henderson

Personal Account Representative

Bill has worked for the Michelle Gates State Farm office since June 2018. For fun, Bill enjoys woodworking, and his favorite genre of music is worship. Bill describes his family as being so small they could have their reunion in a telephone booth! Bill enjoys cheering on the Cowboys and a fun fact about Bill is he earned his Pilot’s license at age 17.

Allena Lemaster State Farm Agent Team Member

Allena Lemaster

Personal Account Representative

Allena joined our team as a personal account representative in August 2023. She finds fulfillment in assisting individuals with their insurance needs and enjoys working in an office setting. When she is not helping our State Farm customers with their insurance needs, she loves outdoor activities with friends and family including fishing, camping, and hiking; good chicken tenders; country music; and cheering on her favorite Ohio sports teams.

Chelsi Allen State Farm Agent Team Member

Chelsi Allen

Personal Account Representative

We are excited to welcome Chelsi back to the Gates State Farm Insurance Agency! She has been in the insurance industry since 2015 and enjoys helping customers review their current coverages, gaps of coverage and providing for their families for years to come. Chelsi and her husband have a son and daughter who keep them busy! They enjoy being outside during the nice weather, and they are in the pool if there is sunshine. Her family also enjoys day trips to the beach or Cedar Point. During the cold months, you can find them cuddled up inside with their favorite snack - popcorn! Chelsi's family is very involved with their church and loves worship music!

Makenzi Hanner State Farm Agent Team Member

Makenzi Hanner

Personal Account Representative

Makenzi is excited to embark on her property and casualty licensing coursework and is looking forward to working with our amazing customers. Her musical taste leans towards country and worship; and the joy of decorating, seeing Christmas lights, and holiday baking are just a few of the reasons Christmas is her favorite holiday. Makenzi is the youngest child in her family, and she has an older sister who lives in Madison, WI. She enjoys spending time with her parents and has a spunky golden retriever, Winnie. In her spare time, Makenzi loves cooking, getting coffee with friends, and attending shows at the Renaissance Theatre. Her favorite restaurants are El Campestre and Wokano. Makenzi is a 2023 graduate of The Ohio State University, holding a Bachelor's Degree in Business Administration, Management and graduated from Ontario High School.


Makenna Finnegan